Ordering Information

An order can be submitted via one of the following methods:

When ordering, please include the following:

  • Name & Surname
  • Physical Address – delivery during normal business hours – Monday – Friday (RSA Only)
  • Postal Address – (SAPO International Registered Parcel)
  • Email Address
  • Cellphone Number
  • Product Name & Quantity
  • Size / Length / Colour (if applicable) – See Ring Size Guide

Once we have received all of the requested information, we will confirm availability of the item(s) ordered and email you your invoice which includes our banking details

PAYMENT METHODS

We accept the following payment methods:

  • EFT (Electronic Funds Transfer)
  • Mobicred

PLEASE NOTE:
Availability can only be guaranteed for a period of 3 days on imported items, therefore payment must be received within 3 days of the invoice being issued unless otherwise pre-arranged.

Orders will not be processed until the full payment has been received and cleared in our bank account.

Payments may take between 1 – 3 working days to clear, depending on the bank. 

LAY-BY PAYMENT OPTION

We know how irresistible jewellery can be and with our interest free lay-by facility, you can own your own jewellery in just a few months.

LAY-BY TERMS & CONDITIONS:

  • The instalment period may not exceed 3 months
  • A deposit of 25% is required upfront
  • Thereafter the purchaser is to pay the balance in the form of 3 monthly instalments, commencing in the month that the deposit was paid
  • An additional R180.00 (courier fee) will be added to the total purchase amount, which is payable with the final instalment
  • Defaulting on an instalment would result in the order being cancelled and the forfeiture of all monies paid

SOUTH AFRICA

Bex Express Couriers

Cost: R180.00 per parcel
Service: Door-to-Door

Deliver Time:

  • Major Centres: 1 – 2 working days
  • Regional Areas: 3 – 5 working days
  • Outlying Areas: 5 – 7 working days

Bex Express Contact Number: 0861 239 397

Click Here To Track Your Parcel Online

INTERNATIONAL

SAPO International Registered Parcel

Cost: R180.00 per parcel
Service: Counter-to-Counter

Estimated Delivery Time:

  • 7 – 14 working days

SAPO Email: [email protected]

Click Here To Track Your Parcel Online

International courier service can be arranged  – price on request

SHIPPING TERMS & CONDITIONS

Customers are e-mailed or whatsapp’d their waybill or tracking number once their order has been couriered or mailed.

We do everything we can to meet the delivery times specified. However, occasionally delivery times may be affected by factors beyond our control and therefore cannot be guaranteed.

We will not be held responsible for any delay that arises from any cause which is beyond our reasonable control.

You are welcome to collect your parcel or send your own preferred courier to collect your parcel from our office in Ruwari, Brackenfell, Cape Town. Our offices hours are Monday to Friday 09H00 – 17H00